Política de reembolso

Return & Refund Policy – Stephany Store

At Stephany Store, we are committed to offering authentic, high-quality fragrances. Due to the nature of fragrance products and for hygiene and safety reasons, perfumes cannot be resold once opened or handled after delivery.

Final Sale Policy

All fragrance purchases are final sale.
We do not accept returns, exchanges, or refunds on perfumes or fragrance products.

This policy ensures that every customer receives brand new, authentic, and unopened products.

Lost or Stolen Packages

Stephany Store is not responsible for lost or stolen packages once the carrier confirms the package has been delivered to the shipping address provided by the customer.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to open an investigation.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.
Perfumed Closet is not responsible for orders shipped to an incorrect address provided by the customer.

Order Changes or Cancellations

Once an order has been placed, it cannot be modified or canceled, as orders are processed quickly for shipment.

Agreement to Store Policies

By completing a purchase on our website, you agree to all store policies, including this Final Sale and No Return Policy.

Contact

For questions regarding your order, please contact us at:

stephanystoresales@gmail.com